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My name is Lauren Hellicar. I’m a certified athletic therapist here at Anchor in Georgina. Who are you going to be? My name is Lauren Hellicar. I’m a registered massage therapist and certified athletic therapist here at Anchor and Georgina, who normally gets hip and low back pain. So often times we see a lot of people coming in with hip and low back pain in conjunction of one another.

00:02:11:02 – 00:02:32:19

A lot of the time we see a lot of office workers that are sitting all the time. We also see it in a lot of athletes as well, like it doesn’t even matter what sport they’re doing. We see this a lot in hockey players, soccer players, anybody who’s doing any type of running or power movement, they’re getting both like low back pain and hip pain.

00:02:32:21 – 00:03:04:22

And then we’re seeing this a lot in manual labor workers as well, people that have to bend and twist and lift things at work. So why do office workers specifically get hip and low back pain? What we’re seeing a lot now, because office workers tend to have to sit for long periods of time. We’re seeing that people are coming in complaining about like deep hip pain and sometimes even lower back pain into the lower spine here, just because they’re constantly sitting for shorter like longer periods of time.

00:03:05:00 – 00:03:35:08

And then the you have to get up, you have to go about your work and you have to that was really the F and that was good. The way that you’re you’re, you’re linking low back pain and hip is really good. Maybe just consider shortening it up like we’re seeing both in conjunction because when you are sitting for 40 plus hours a week, there’s not much else you’re doing to oppose that.

00:03:35:10 – 00:04:03:05

So your body is in a set position for the majority of your week, your months, your year, and your body responds to that with pain. So to why do office workers specifically get hip and low back pain? We’re seeing hip and low back pain a lot in office workers right now just because they’re having to sit for such long periods of time throughout their day, throughout their week, and then they’re sitting for most of their job.

00:04:03:07 – 00:04:38:10

So what’s happening is because we’re forced to be in this position and we’re not able to get up and move the muscles, start shortening, and then it’s holding our all our bones into these kind of positions. And what we’re seeing a lot with the switch because of COVID and people having to work from home and now transitioning back to in the office and having to sit for long periods of time and in comfortable positions, we’re seeing poor ergonomics with all this sitting posture and then having to do that for a long period of time.

00:04:38:10 – 00:04:57:23

Our bodies are going to adapt to these kind of positions so that when we actually do have to stand up and do things and do things in our everyday life, we’re not in the best position that we can do that with our muscles shortening and being so tight and our joints are kind of restricted in this way by the annoying.

00:04:58:01 – 00:05:36:05

I love what you said there, actually. That’s super powerful and we should tease that out for a moment because you’re right. Actually, not only do people sitting experience this, but you’re right, a lot of people are transitioning back to in-office work, which means they’re adding to their already sitting day, another two hour commute commute. So I’d love for you to just take a moment to think on that and like more of a more short, powerful, concise you can say in my practice I’ve seen an uptick of this and what I’ve determined is the cause is people are transitioning back to work and the extra 1 to 2 hours of sitting in their car is perpetuating

00:05:36:05 – 00:06:01:21

something that they were able to ignore. And they can’t ignore it anymore. Like really short and concise, because I think a lot of us are going to be like, that’s why this is worse. Yeah, good job. See how you can answer that in like 5 to 8 sentences and make it relevant to you. What I’ve determined in my practice, because I’m seeing an uptick of this, is in what we said look like be a good direction.

00:06:01:23 – 00:06:31:00

You know, the more and more we get, the better read, right? Because we can pick and choose. Okay, So you’re comfortable, you ask a question, you can ask your question. Okay. QUESTION Have you noticed any changes in hip and low back pain presentation in your patients recently? Yeah. So right now we’re seeing a lot of this and I’m seeing a lot of that personally in my practice that office workers are now transitioning back to going into in-office work.

00:06:31:06 – 00:06:57:22

So now we’re sitting for longer periods of time. I like it. So 48 hour workday that they were already sitting for at home, they’re now having to add, you know, 1 to 3 hours of driving on top of that. It’s short and sweet like that. So what we’re seeing now is people are transitioning back to going to the office to work.

00:06:57:22 – 00:07:29:16

So they’re adding more time sitting, commuting to work, maybe even 1 to 2 hours of that commute. Now we’re sitting again after sitting for 8 to 9 hours at work. That’s just perpetuating this same issue with this posture and tightness in the hips and pain in the lower back. Okay. Okay. So as you get older, you get to 30 take out.

00:07:29:20 – 00:08:09:04

It’s it’s so good that we’re like, okay, got it. So what we’re seeing a lot of right now is people are transitioning back to going to the office and working. So now we’re forcing ourselves to sit for 8 to 9 hours doing our job at work and now added on top of that, we’re taking maybe 1 to 2 hours, adding an extra commute to that sitting and perpetuating that same issue where we’re constantly sitting and our muscles are shortening and we’re in these uncomfortable positions one more time.

00:08:09:04 – 00:08:42:02

That was perfect. Just one more nice and smooth. Okay. Okay. Ryan, Who are you? My name is Lauren Hilliker. I’m a certified athletic therapist here at Anchor in Georgina. Have you noticed any changes to your patients in the last while who are coming in with hip and low back pain? So what we’re seeing a lot of right now is people that work in offices because they’re having to sit for such long periods of time, usually 8 to 9 hours a day.

00:08:42:04 – 00:09:30:01

We’re getting some shortening of their hips or their hips are getting quite tight and they’re getting some lower back pain as well. With the transition right now, what we’re seeing a lot of is people transitioning back into office, work in our office, where we’re going from home offices to more in-office work. So what happening is we’re adding on more commute time where people are forcing themselves to have to sit in these same positions where we’re adding an extra hour to in our day to our already 8 to 9 hour workdays, which is just perpetuating this tightness in the hips and the pain in the lower back now that I can get a job more.

00:09:30:02 – 00:09:53:04

And that was good. It was to get out that we had to nail that. I’d love to just add something in there because we talked about how short and tight they go. A lot of people don’t realize that you can be tight, but also the week. Yeah. So if it ever fits in, just say that. Like what you need to understand is that when you’re in a position chronically, that muscle can shorten and become very tight.

00:09:53:06 – 00:10:11:02

Like my patients will come in and say, my hips are so tight, so tight. Oftentimes the remedy to that is strengthening because when something is short or surface is tight, it can also be weak just because of what how you treat. I think that that would be helpful a little bit for some people. But back to you, Charles.

00:10:11:04 – 00:10:34:09

Okay. So how do you tackle hip and low back pain as an athletic therapist? So as an athletic therapist, as an athletic therapist, we look at a multitude of reasons as to why people are getting hip and low back pain. We take a look at the whole body and kind of really focus in to where the true cause of the issue is.

00:10:34:11 – 00:11:01:20

Sometimes things happen in conjunction of one another, but oftentimes there is a root cause as to why things are the way that they are. A lot of the time problems stem from the low back, which then cascades into affecting the hips and how things are moving. So really what we do is we look at how your body is moving during everyday tasks and how it moves in general.

00:11:01:22 – 00:11:28:02

But we also just look at how the bones are sitting and what position the muscles are holding these bones and what is actually restricting your movement and your ability to do everyday things that you need your body to do. So what does a typical treatment for hip and low back pain look like? As an athletic therapist? So what we do a lot of with athletic therapy is we do a lot of hands on soft tissue work.

00:11:28:02 – 00:11:51:14

So stuff like massage, we want to relax everything that’s tight, that’s causing discomfort because things are tight and constricted. We want to relax that. And then what we want to do is we want to encourage the bones and the joints to move properly and to be set up in these proper positions. So we encourage that movement, that mobility.

00:11:51:14 – 00:12:28:19

So that you’re moving a little bit more freely. And then after we’ve done that, we help strengthen everything so that you can maintain the gains that we’ve gotten. And a big part of it is home care and patient education. So what we do is we give you the tools to do on your own because that’s going to make the biggest change for you to do the stretches, to do the strengthening, and to fire the muscles in the right sequence to make sure that we’re treating the root cause of your problem and so that it will hopefully cease.

00:12:28:21 – 00:12:48:10

Okay. So kind of like when you’re starting in a reply, you you tend to say, so what we it it’s difficult to cut this so out like we would want to cut to so but sometimes it trails in another What you try not to say so at the beginning or if it’s uncomfortable you can say so what? You know what you can see.

00:12:48:10 – 00:13:14:02

I broke the word. So you just leave a clean what we can start the sentence with. So whatever you’re more comfortable with, but we’re just trying to separate. So please, what do you tend to treat? What I tend to treat and who I tend to see in my own practice are young athletes with a multitude of varying degrees.

00:13:14:02 – 00:13:44:20

We see recreational athletes and we see more professional athletes as well, and we see a lot of people that work in offices, people that work in education that are having to bend and move and certain positions are always sitting and we see a lot of manual laborers. So people that have to lift things and move in certain ways for their job.

00:13:44:22 – 00:14:07:11

Why would I come to see an athletic therapist? Yeah, this is where I’d love for you to say I am and I’m like therapist, but I want you to come see me or something like that. You do something to bring it back to you because I don’t think that we’re going to solve any problems. I try to compare it like therapy to physiotherapy.

00:14:07:13 – 00:14:30:03

So you could say, patients come to see me as an athletic therapist because they know I have high level education and experience and that my treatments are comprehensive. And then you can go into picks like the four top things that you do. A comprehensive assessment to get to the root cause is always something that people like to hear.

00:14:30:05 – 00:14:56:06

I like to use massage techniques. I know you have a psychotherapist. Yeah, but you’re allowed to use soft tissue in massage is a word that hits. But I also have an active component to patients. Get better by seeing me and doing athletic therapy because of how comprehensive I get something like that. So just take a moment to let that stew in, because I want you to talk about why you as an athletic therapist attract patients, not athletic therapy.

00:14:56:11 – 00:15:25:05

It’s more and that’s what I hear a lot about for me, when the patients come in, like today said to me is a schedule and celebrities that she’s so great, she’s so thoroughly comprehensive and there’s no harm in writing about yourself. Like this is what this is. So you can even say, Lauren, my patients tell me they’re happy with the care that I give because I’m thorough and comprehensive.

00:15:25:07 – 00:16:03:01

Here’s how I’m comprehensive, and then list all the stuff that you use because she is lockstep. Okay, Why would I come to see you as an athletic therapist? Patients come to see me as an athletic therapist because we really try to narrow down the root cause of the problem a lot of the time. Sometimes it’s just come to see me as an athletic therapist is how you opened it up the word Why would I come to see you as an athletic therapist?

00:16:03:02 – 00:16:47:03

Patients come to see me as an athletic therapist because we do a really thorough and comprehensive assessment to find the root cause of your problem. And we educate you in a way that can help you help yourself and give you the tools that you need. But what we do is we use manual techniques. We do some massage to kind of relax some of the tissues, encourage your body to move in a way that it should be finding those restrictions in the movement and encouraging your body to move so that you can do the things that you need to do.

00:16:47:05 – 00:17:10:18

Everybody is going to have a different treatment. Everybody has different expectations and demands on their body. I thought it was the right idea. My first feedback is something we if you write like you’re getting the that you’re allowed to write in your ability to work a therapist, I want you to consider writing off what you do. You said a lot of good stuff there.

00:17:10:18 – 00:17:53:21

But again, I don’t care about education. I’m just involved. I want you to fix me words So how you fix me? People come to see me as an athletic therapist because I am comprehensive. I start every treatment with a thorough assessment to figure out the root cause of your pain. Once I have determined that I have education in a multitude of techniques, including cupping, massage therapy and exercise rehab, in one treatment, we draw on all of these pillars to get you to your goal, which for my patients is often being pain free and moving back.

00:17:53:23 – 00:18:14:22

Can I can I add something When we nail it? Can we just get like 4 seconds of silence at the end? It just gives us room to do titles and other things. In the edit of the video I say, okay, this question will tie in to exactly what Ali said. Just think about the types of things that you do with the patient.

00:18:14:22 – 00:18:42:19

I’m your patient. I’m coming in. You treat me a hundred times. What are we doing today? What does an athletic therapy treatment with you look like? Patients come to see me as an athletic therapist because I try to find the root cause of your issue. We do an extensive assessment the first time that you come in, and every time after we double check and make sure that we’re getting some sort of improvement, that kind of drives our treatment.

00:18:42:19 – 00:19:13:05

And every treatment is going to look different for every individual that comes in. Because we have different stresses on our bodies. We need to be able to do different things and that is what drives the treatment. We do a lot where we do some cupping, we do massage, we do some. I am so okay, if you’re treating me right now, I’m coming to you.

00:19:13:07 – 00:19:38:19

With rib dysfunction and chronic pain. What would you do? Just tell me. Don’t tell us. Are you cup? Are you doing cupping? Are you going to mold me? Are you going to do massage techniques? Are you going to show me how to like what you told me before? I still do every day. Just engage in effort when you’re done living in your car and it makes a big difference, just tell it like be specific.

00:19:38:19 – 00:19:56:01

When I do this, I do that. But yes, the comprehensive. Yes, amazing. And once we get to that, the treatment likely involves X, Y, z. Okay. Thank you. Good.

00:19:56:03 – 00:20:24:22

Okay. Lauren, what does an athletic therapy treatment with you look like? Patients come in to see me for athletic therapy treatment so that we can find the root cause of your problems? We do an extensive and comprehensive assessment to find the true cause to your issues so that we can guide that treatment that’s specific to you in order to fix that so that you can do everything that you need to do in your everyday life.

00:20:25:00 – 00:21:22:20

We do a lot of massage therapy to relax all the muscles. We do some cupping to also extend that. Then I will mobilize the joints that are restricted and then we do some active exercise rehab components to make sure that we’re strengthening you in a way that’s specific to your needs. And I’m sorry, this is my just keeps getting pointed straight down and that’s not going to lead you to fix this and go, I’m just going to reason with the knowledge that we get soft tissue or mobility, strengthening patient education, holistic approach, personalized treatment tailored to you.

00:21:23:00 – 00:21:57:11

People love that. I love it. I got that. Just like a typical treatment with me would involve Don’t and don’t. You don’t need to say what it does. Just say you don’t need to say to bring look just like cut it that Lauren what does a typical treatment with you as an athletic therapist look like so patients come in and we do treatment mostly of massage, cupping mobility work, encouraging our joints to move.

00:21:57:13 – 00:22:21:13

And then we usually finish with an exercise rehab component to strengthen everything and make sure that we continue with the gains that we’ve received during the manual treatment. That’s great. I think we’ll be able to put that together. Our good I think you just growing versus there. I don’t like bragging about loss. I don’t know. okay.

00:22:21:13 – 00:22:44:06

I’m going to try one more time with the thing. Come patients come in to see me because we do an extensive assessment and find the root cause of your problem. Once we get that information, then we can really drive the treatment and make sure that we’re meeting your goals and the goals of your body to make sure that you’re moving properly.

00:22:44:07 – 00:23:15:17

We find really great results with the holistic approach, so we may not treat just the root cause will treat all the components that kind of factor in to your issue, and so that we can decrease your pain and increase your mobility. So I got to go out and let the world know it. And the other questions that you can think of, I’d love to hear it.

00:23:15:17 – 00:23:33:07

This is going to be hard for you because you got to brag about yourself, girl. But what are patients saying about you after they’re done their treatments? And let’s extrapolate on what people say. They said, Geno said this morning, You are thorough and comprehensive. Other patients say they love the variety of things that you do in a session.

00:23:33:09 – 00:24:03:08

You pick three things. Patients come to me and tell me that I’m thorough and comprehensive, that I include so much in the treatment that they walk out feeling ten times better, whatever people are talking because they know that they’re telling you every patient they’ve learned what a patient’s saying about your treatment. Patients are saying that my treatments are quite elaborate and comprehensive.

00:24:03:10 – 00:24:47:03

my God. What are the words that patient-centered results driven? Yeah. Patients are saying that athletic therapy treatments with me are comprehensive. my God. This is so, Bob. But it’s hard. It’s hard to talk about. Yes, comprehensive results. Focus. Results is a good word and offer a variety of different treatment styles geared toward the issue that I’m having on this day or something that my brain is so bad and you want to get it done great.

00:24:47:03 – 00:25:05:13

So we don’t have to do anymore and we can go to the treatment. Yeah. Can I go to the tree? Yes. Do you need to change anything in your set up in here for the treatment portion? Yeah. Okay. So then, so we take five. If you want to continue interview, we have to. Let’s get that out of the way completely before we start.

00:25:05:13 – 00:25:22:08

Yeah, it’s going to be a change in setup. but yeah, we can certainly take a break. So do you feel like you’ve conveyed the message that you want to convey? Yeah. There’s nothing else that you have left to say. I don’t think so. Okay. Can you pretend that you’re alone at your house right now and, like, say something positive about yourself?

00:25:22:08 – 00:25:52:02

You’re allowed to believe in yourself or people believe in you. someone saying hello? yeah. Hello? Okay. Like I told you, I was either in the hospital. yeah, they’re not me right now. We’re actually close right now. We’re going to talk about this with you again. I know you to so many things to get done, but so do I.

00:25:52:07 – 00:26:24:09

Like the well-being of my entity. I know. No, I’m sorry. Your pressure treatments. 12 days. It will be for the next six. It should go. Like the adjustments would be real, especially during a like level appointment by this. But Ali has a I don’t know, but my mom’s been waiting since the start of the year. Just hammer out my stuff, which won’t take that long.

00:26:24:11 – 00:26:47:09

What’s the best feeling once like what if somebody sent you? Because I know when somebody says to me, like, Ali, you’re so different than other chiropractors that I’ve gone to see, I feel like you care about me. And I’m not just another person on your table. And like, that’s, I think people so much for that feedback because that’s how I’m trying to make my patients feel like I’m really not interested in and just cracking some backs and sending people on their way.

00:26:47:09 – 00:27:05:17

I want to have a relationship with my patients and I really think that that’s one of the things that stands out with all of the clinicians. That anchor is that we care about you, we care about your pain complaint, but we also care about your health and well-being. Outside of that, we care about your family. We care about your upcoming trip.

00:27:05:19 – 00:27:31:00

And so when people respond to you and they get better, what’s the thing that you’re hearing the most? Like what I’m hearing most about you, Lauren, is how thorough you are. And in a world where a five minute appointments with people’s medical doctors, spending an hour with somebody or listening to them and making them feel seen, heard and recognized is so powerful and you’re doing that.

00:27:31:02 – 00:27:59:11

So why do you think that people think you’re thorough? You truly don’t know? Well, honestly, patients come in to see me just because I am thorough and I listen to them. I listen to their problems, I listen to what their goals are and what we’re working towards. Most of the time, your goals are my goals. I want to make sure that you’re able to do everything that you want to do.

00:27:59:13 – 00:28:36:01

When people have pain, the pain can be debilitating and it can limit us. And what we need to do. And it’s frustrating. It’s frustrating when we ask and put demands on our bodies and they just won’t or they won’t perform to the best of their ability. With athletic therapy in the way that I treat, we really focus on that to make sure that we’re getting you up to that spot, but then making sure that you stay there and preventing anything else from limiting you in your sport, in your work, in your life.

00:28:36:03 – 00:28:58:03

Now that I’m so good so I can talk to people and not cameras. I mean, that was really good. That’s great. Yeah, I think that was the missing piece. Okay, cool. All right, take five, and then you let your mom know. Unless she tells you, you have to get going. I have many, many, many things to do today, but Lauren’s mom is here, so little Lauren and her mom.

00:28:58:03 – 00:29:00:09

And then you and I can bus them if you want.